There might be some cases, where your connection is filtered by a firewall, for those cases, if you are having issues with connecting or using Toky, please enable those ports to guarantee the overall good performance of Toky:
First try opening the following ports and do a test:
- TCP only:10443 and 10444
- TCP and UDP: 3478
If the problem persist, open these other ports in your Firewall
- TCP only:5090
- TCP and UDP: 10000 to 65565.
Also if the firewall allows it, prioritize everything on *.toky.co
If this doesn’t solve the problem, please contact our customer service team.
If this doesn’t solve the problem, please contact our customer service team.