After creating your account in Toky you can do the following basic steps to start making and receiving calls with our platform. You can also visit our page Getting Started with Toky to get a full guide on how to use Toky for calls, SMS and more.
-
Install our apps
-
Set your browser to use your headset or speakers and microphone
-
Request your virtual phone number
-
Make your first call from the Toky Dashboard or any app
-
Create your team adding new agents
-
Set up your IVR
-
Set up the office hours of your company
-
Buy some credit to continue making calls
-
Enable the integration with your CRM or tool
-
Install our Click to call widget in your website
TIP: You can find the meaning of each call status in Toky in this article.